Privacy statement

Climatec, LLC Privacy Notice – Highlights/Notice at Collection

Climatec, LLC has set out below some important highlights of the Privacy Policy for our website. You can obtain more information about how we collect, use, disclose and safeguard your personal information by reviewing our full Privacy Notice below.

What personal information do we collect?

We collect various types of information about our users in connection with the services or products, including:

• Information we collect directly from you (i.e., when given by you)
• Information we collect indirectly from you (i.e., collected when you use the website)
• Information we obtain from third-party sources
• We also may collect information in ways that we describe to you at the point of collection or otherwise with your consent. The personal information we collect includes identifiers, geolocation data, internet, or other similar network activity, professional or employment-related information.

Why do we collect personal information and how is it used?

1. Fulfilling or meeting the reason you provided the information.
2. Technical administration of our Climatec websites, mobile applications and/or services.
3. Maintaining the safety, security, and integrity of our websites, products and services, databases and other technology assets, and business.
4. Customer, vendor, licensor and/or supplier administration, review and/or reports.
5. Administering, maintaining, personalizing, and improving Climatec mobile applications, products, and services, including, without limitation, to authenticate users, process payments, provide requested services, provide optional additional services and to develop new features, products and/or services.
6. Providing customer service.
7. Responding to submitted inquiries and customer service requests and other questions and/or comments.
8. For the U.S., this data may be used for marketing and analytic purposes.
9. Compliance with legal and/or regulatory requirements.

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Climatec, LLC will not collect or use personal information for materially different, unrelated, or incompatible purposes without providing you notice (or obtaining your consent, where required by applicable laws in the relevant jurisdiction).

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For more information see Disclosure, Sale, and Sharing of Personal Information – Past 12 months, Personal Information Sales: Opt-Out and Opt-In Rights, and Use of Cookies below.

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Climatec, LLC may disclose your information with:
Climatec, LLC affiliated entities; service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Climatec’s behalf; relevant authorities in accordance with, and as Bosch deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process.

CLIMATEC LLC DOES NOT SELL OR SHARE PERSONAL INFORMATION
To exercise your right to ask that we do not sell, share, or use your personal information for targeted advertising or profiling, please click the “Your Privacy Choices” link here or email us directly at this email link. We also recognize the Global Privacy Control opt-out preference signal in a frictionless manner. The Global Privacy Control is available here. The Global Privacy Control applies to devices, so additional devices may need to have the Global Privacy Control activated.

What are the risks?

We may transfer your personal information to states, provinces, or countries other than where you reside, including to affiliates and service providers. Therefore, your information may be accessible to courts, law enforcement and national authorities in such other jurisdictions. You can obtain information about Climatec, LLC’s policies and practices with respect to foreign service providers, or ask questions about the collection, use, disclosure, or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described in the Privacy Notice.
Climatec, LLC’s security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible. We cannot guarantee the security of information posted or transmitted using the Climatec website.

What else should you know?

Your personal information will be stored in the United States and accessible to our customer service support staff and shared with the necessary contacts to address your inquiry.
You may contact our Privacy Notice Administrator, as described in the Privacy Notice, with any questions about the collection of your personal information.
In some circumstances, you also may have a right to access, update, and correct inaccuracies in your personal data (e.g., pursuant to local law).

Notice to Canadian Users:
‍Please note that by using the Climatec website and/or voluntarily providing your personal information to us, as applicable, you are consenting to the collection, use and disclosure of your personal information as described in our Privacy Notice and summarized above.

CLIMATEC, LLC WEBSITE PRIVACY NOTICE

I. Introduction

Climatec, LLC is pleased to have you visit our website and welcomes your interest in the services or products provided through the Climatec website. This Privacy Notice applies to all users of the Climatec website and the Services, anywhere in the United States, Canada, and their respective territories and possessions.
The protection of your privacy is an important concern to which we pay special attention. We process personal information collected during your visit to the Climatec website and use of Services in compliance with this Privacy Notice and all applicable laws and regulations. Data protection and information security are part of Climatec, LLC corporate policy.

Notice to Canadian Users: By using the Climatec website and/or voluntarily providing your personal information to us, as applicable, you are consenting to the collection, use and disclosure of your personal information as described in this Notice. If you do not consent to the processing of your personal information in accordance with this Notice, do not access or continue to use the Climatec Website or otherwise provide any personal information to us.

II. Scope

This Notice covers our treatment of personally identifiable information, as defined by numerous statutes in the United States, and personal information, as defined by Canada’s Personal Information Protection and Electronic Documents Act and any applicable substantially similar provincial legislation which we gather when you are accessing, viewing, completing, or using this Climatec website or our Services, which we gather while you are accessing, viewing, completing, or using the Services.

III. Collection of Personal Information

The Climatec website has collected the following Personal Information from users of the website within the last twelve (12) months:

a. The right to withdraw your consent to the collection, use or disclosure of your personal information.

b. The right to be informed of the existence, use, and disclosure of your personal information, and to be provided with an account of the use that has been made or is being made of this information as well as the third parties to which it has been disclosed (including a list of organizations to which your information may have disclosed).

c. The right to challenge the accuracy and completeness of your personal information, and have it amended, updated or rectified as appropriate.

d. The right to acquire information about Climatec’s policies and practices with respect to personal information, including: a description of the type of personal information held by Climatec and a general account of its use; a copy of any brochures or other information that explain our policies, standards, or codes; and information about what personal information is shared with or accessible to our affiliates.

e. The right to challenge Climatec LLC’s compliance with the applicable Canadian Privacy Laws.

XVIII. How to Exercise Your Rights

To exercise your rights, submit a verifiable consumer request or access request, as applicable, to us by either:

Calling us at (888)962-5462

Email us at privacy@climatec.com

You can also ask us not to sell or share your personal information via the “Your Privacy Choices” link at the footer of our website.

To assist Climatec, LLC in processing your request when exercising your rights, supply the following information:

• Full name
• Phone number
• Address
• Any information you can provide about your previous contact with Climatec, LLC (e.g., contact point, screenshots, reference to a specific product/newsletter)
• Only you (or based on your state of residence, an authorized agent authorized by you to act on your behalf – see Section Authorized Agent below for more information) may make a verifiable consumer request or access request, as applicable related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. Your verifiable consumer request or access request, as applicable, must:
• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
• We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request or access request does not require you to create an account with us, but if you already have an account with us, you may be required to make your request through that account.
• We will only use personal information provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.

XIX. Response Timing and Format

We endeavor to respond to a verifiable consumer request or access request, as applicable, within forty-five (45) days of its receipt, or sooner where required by applicable law (including Canadian Privacy Laws). If we require more time (up 90 days in total), where permitted by applicable law, we will inform you of the reason and extension period in writing. Opt-out request will be honored as soon as feasibly possible, but no later than 15 days from the date we receive the request.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide in response to a verifiable consumer request will only cover the 12-month period preceding the verifiable consumer request's receipt, unless otherwise required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
For data portability requests, where applicable, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

XX. Personal Information Sales: Opt-Out and Opt-In Rights

Climatec, LLC does not sell your personal information to third parties for money. However, Climatec, LLC engages in online advertising practices (and certain analytics or similar activities) whereby we share personal information with other companies and service providers in compliance with the law in order to deliver more meaningful ads and other communications to consumers, and for other similar reasons provided in this Privacy Notice. These practices may be considered a “sale”, “sharing” or targeted advertising for cross-context behavioral advertising as defined in the CPRA, VCDPA, and other relevant U.S. state laws. Based on your state of residence and if you are 16 years of age or older, you may have the right to direct us to not sell your personal information at any time (the "right to opt-out"). Furthermore, where required by applicable law in the relevant jurisdiction, we will obtain your consent prior to selling your personal information. We do not sell the personal information of consumers we know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time. Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales.
To exercise the right to opt-out, you may submit a request to us via this privacy@climatec.com
‍To disable sharing through cookies set by third parties that may be considered “sales” or “sharing” under the CPRA, VCDPA, and other relevant U.S. state laws, please refer to the “Manage Cookies” link in the cookie banner of the Climatec website.

XXI. Authorized Agent

I. California

As a California resident you may also exercise your request to know or request to delete through an authorized agent. When you submit your request through an authorized agent, we require that you:

1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and
2. Verify your own identity directly with us.
3. The foregoing does not apply when you have provided your authorized agent with a power of attorney pursuant to California Probate Code sections 4000 to 4465; provided, that we may require a copy of such power of attorney before fulfilling any request.

II. Colorado

As a Colorado resident you may also exercise your request to opt-out through an authorized agent. When you submit your request through an authorized agent, we require that you:

1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and
2. Verify your own identity directly with us.

XXII. Non-Discrimination; Financial Incentives

We will not discriminate against you for exercising any of your rights. Unless permitted by applicable law, we will not:

(a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

XXIII. Filing a Complaint

Regulatory authorities that oversee the privacy laws and regulations, including the Office of the Privacy Commissioner of Canada, advise individuals to file an objection or challenge with the relevant company before lodging a formal complaint with a regulatory authority. If you are dissatisfied with Climatec, LLC’s response to an objection or challenge filed, or you if wish to file a complaint with a regulatory authority first, you may do so as follows:

Under PIPEDA: You may file a complaint with the Office of the Privacy Commissioner of Canada. Depending upon the province where you live, you may also (or instead) have the right to file a complaint with the applicable provincial privacy commissioner/regulator.

Under PII Laws: You may file a complaint with the relevant state’s Attorney General’s office or with CPPA if you reside within the state of California.

Under the U.S.: You may file a complaint with the applicable state Attorney General’s Office or regulatory agency.

XXIV. Changes to Privacy Notice

Due to the constantly changing nature of Climatec, LLC business, Climatec reserves the right to change, update, revise and/or modify this Privacy Notice at any time at Climatec’s sole discretion, and Climatec will post any new or revised Privacy Notice here. Any such change, update, revision and/or modification will be effective immediately upon posting on this website, unless we are required to provide direct notice or obtain your consent pursuant to applicable laws. Use of information that Climatec, LLC gathers now will be subject to the Privacy Notice in effect at the time of use. By using or navigating around the [website/application] or utilizing any of the Services, you acknowledge that you have read and understood and agree to be bound by this Privacy Notice in and the applicable Terms of Use. If you do not agree to be so bound, do not remain on the Climatec website. You are responsible for checking the website frequently to keep apprised of recent changes.
This Privacy Notice was updated in October 2023.

XXV. Contact

To obtain more information or to submit suggestions or complaints regarding the processing of your personal information, you can contact the Climatec Privacy Notice Administrator.

If incorrect information has been stored despite Bosch efforts to maintain correct and up-to-date data, Climatec, LLC will correct this upon your written request, sent to:

Email: privacy@climatec.com

Postal Address:
Climatec LLC
Privacy Statement Administrator
2851 W Kathleen Rd
Phoenix, AZ 85053

You may also contact as follows:
Phone: (888)962-5462
Website: www.Climatec.com/Contact

© Copyright 2023 Climatec, LLC. All rights reserved.